By UCStrategies Staff
Zycko, a Platinum Partner of snom, replaced its legacy PBX system with the Lync-powered snom 821, a feature-rich line of business VoIP phones that are readily integrated with Microsoft Lync 2010.
The upgrade was spurred by Zycko’s need to keep a smoothly running IP communications system for its European offices. Zycko maintains offices in various European countries, which include Benelux, France, Germany, Italy, Spain, Hungary, Norway, Sweden, and Poland.
By doing away with its legacy PBX and switching to the Microsoft Lync 2010 enterprise voice system, Zycko is now able to deliver VoIP and UC systems to European resellers. And since the new communications system cannot be set up without the proper IP phones, the use of the Lync-compatible snom 821 line of IP phones is inevitable. In the coming months, Zycko is planning to scale to the 350 snom UC edition IP phones.
The primary benefit of switching to IP phones is cost reduction for corresponding IP telephone customers. Since the IP technology is dependent on the internet rather than an expensive dedicated network infrastructure, IP phone service providers can then charge much lower prices compared to their non-IP counterparts.
Another benefit to Zycko is the subsequent enhancement on its workforce mobility. By using IP phones, Zycko’s workforce is afforded more mobility since a user can simply transfer an IP phone from one location to another and still keep the same telephone number, phone settings, and features. In addition, users of IP phones can put calls on hold then pick up from another location with an internet connection, transfer calls to telephones that are part of another network, and even send voicemail messages by way of email.
The snom 821 is equipped with an integrated 1-gigabit switch. Its main features include five-way conferencing, caller ID on a display directory that consists of up to 250 entries, speed dial, call blocking, multiple ringtones, and other traditional calling options that are accessible via an intuitive menu structure. Twelve different SIP identities can also be programmed into the IP phone. The snom 821’s high-resolution TFT color display screen shows phone directories, call lists, and caller information via an XML browser. The audio quality is said to be comparable to an FM radio. In terms of security and protection of customer data, snom outfits the 821 line’s firmware with a secure virtual private network (VPN), transport layer security (TLS), and secure real-time transport protocol (SRTP). (KOM) Link. Link.
Source: http://www.ucstrategies.com/unified-communications-newsroom/zycko-sets-up-snom-821-microsoft-lync-2010-enterprise-voice.aspx
Zycko, a Platinum Partner of snom, replaced its legacy PBX system with the Lync-powered snom 821, a feature-rich line of business VoIP phones that are readily integrated with Microsoft Lync 2010.
The upgrade was spurred by Zycko’s need to keep a smoothly running IP communications system for its European offices. Zycko maintains offices in various European countries, which include Benelux, France, Germany, Italy, Spain, Hungary, Norway, Sweden, and Poland.
By doing away with its legacy PBX and switching to the Microsoft Lync 2010 enterprise voice system, Zycko is now able to deliver VoIP and UC systems to European resellers. And since the new communications system cannot be set up without the proper IP phones, the use of the Lync-compatible snom 821 line of IP phones is inevitable. In the coming months, Zycko is planning to scale to the 350 snom UC edition IP phones.
The primary benefit of switching to IP phones is cost reduction for corresponding IP telephone customers. Since the IP technology is dependent on the internet rather than an expensive dedicated network infrastructure, IP phone service providers can then charge much lower prices compared to their non-IP counterparts.
Another benefit to Zycko is the subsequent enhancement on its workforce mobility. By using IP phones, Zycko’s workforce is afforded more mobility since a user can simply transfer an IP phone from one location to another and still keep the same telephone number, phone settings, and features. In addition, users of IP phones can put calls on hold then pick up from another location with an internet connection, transfer calls to telephones that are part of another network, and even send voicemail messages by way of email.
The snom 821 is equipped with an integrated 1-gigabit switch. Its main features include five-way conferencing, caller ID on a display directory that consists of up to 250 entries, speed dial, call blocking, multiple ringtones, and other traditional calling options that are accessible via an intuitive menu structure. Twelve different SIP identities can also be programmed into the IP phone. The snom 821’s high-resolution TFT color display screen shows phone directories, call lists, and caller information via an XML browser. The audio quality is said to be comparable to an FM radio. In terms of security and protection of customer data, snom outfits the 821 line’s firmware with a secure virtual private network (VPN), transport layer security (TLS), and secure real-time transport protocol (SRTP). (KOM) Link. Link.
Source: http://www.ucstrategies.com/unified-communications-newsroom/zycko-sets-up-snom-821-microsoft-lync-2010-enterprise-voice.aspx
