Advantages of a Hosted PBX VoIP Phone Service

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By Armstrong C
Small and medium sized businesses can now enjoy the advantages of a hosted PBX VoIP phone service, with an increased number of service providers in the field. A hosted PBX VoIP phone service can help reduce your telephone expenses. Additionally, when you expand your business, numerous extension lines can be maintained from a single telephone connection.

Offer Your Small Business Organization a Big Business Image

With a hosted PBX VoIP phone service, several calls can be handled simultaneously. Call routing process is accomplished without giving conventional busy tones to the callers. The high-tech call handling functions incorporated in the system including find me follow me call forwarding, automated attendant, voicemail, and call conferencing gives your business organization the image of a Fortune 500 company.

Another advantage of a VoIP PBX service is you can utilize the different features without buying or installing expensive PBX equipments in your office premises. All the required equipments are maintained by the service providers at their sites. VoIP PBX functions are offered through a hosted server using high bandwidth Internet connection or dedicated telephone network.

Additional Workforce Not Required for Handling Calls

A hosted PBX VoIP auto attendant completely rules out the need for additional workforce in your office for answering calls. It efficiently manages all calls during business hours and non-business hours. Callers are greeted with appropriate salutation messages. Calls are redirected to appropriate extensions according to the menu option selected by the caller.

Advanced Voicemail System Eliminates the Odds of Missing Calls

With a hosted VoIP phone service you can completely eliminate even remote chances of missing important business calls during peak business hours. The unanswered calls are promptly redirected to the voicemail box, enabling the callers to leave voice messages. Voice messages can also be forwarded to your email address as audio file attachments, so you can check the messages from any place. Through such an effective phone service you can achieve your unique business goals, increasing sales leads and revenue.

[http://www.messagingservice.com/]VoIP Phone Service - With VoIP [http://www.messagingservice.com/Hosted-PBX.htm]hosted PBX phone service from AccessDirect, you can manage your business calls in a professional manner. We also provide toll free numbers and local phone numbers.

Article Source: [http://EzineArticles.com/?Advantages-of-a-Hosted-PBX-VoIP-Phone-Service&id=2782901] Advantages of a Hosted PBX VoIP Phone Service


Small and medium sized businesses can now enjoy the advantages of a hosted PBX VoIP phone service, with an increased number of service providers in the field. A hosted PBX VoIP phone service can help reduce your telephone expenses. Additionally, when you expand your business, numerous extension lines can be maintained from a single telephone connection.

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VoIP Phone Network Support IP Telephony

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Will Your Network Support IP Telephony?
By Ron C Focazio

As a follow up to my article on "Are VoIP Phone Systems Reliable", a major question you have to ask is will your network support these IP telephony solutions? It is a fact that with an IP system you will see savings, increased productivity and more communication flexibility. But this will be futile if your network does not have the capability to support, as needed, the IP structural requirements.

One of the major requirements is having adequate bandwidth to support the IP delivery. This bandwidth depends on the volume of calls, the different functions you want to deploy and of course the codecs required by the IP phones themselves. You need to think and plan for the future of your organization.

A sound network infrastructure must provide the throughput, with proper bandwidth, for meeting issues like latency, jitter and packet loss. Depending on the codecs used, like G.711 each call requires 80k or using compressed codecs G.729 can reduce the required bandwidth to 32k. Latency, the time it takes for a person's voice to be sent and received properly over the IP network and delivered to the receiving party, plus jitter and packet loss, which result in voice degradation must be addressed prior to system deployment.

Most IP systems have compensated for this and some have patents pending but it imperative to discuss this with your IP vendor so voice quality can be at peak performance.

So ask the questions, how will you be using the system, how many calls are going to be made over the network, will there be remote and secondary sites connected, are there any bandwidth sensitive applications in use like video, data sharing, email, employee browsing issues?

Most companies have a quality switched network. However, old equipment routers, switches, servers may have to be upgraded or replaced. We have found that using VLANs can improve voice quality by separating data requirements over a separate network from the voice demands. It can also improve security. The objective here is to insure the best Quality of Service, QoS, possible by asking the correct questions before deployment. Voice traffic must be given priority over data. We can wait for emails to arrive but not a person's conversation.

Finally you need to make sure that your carrier providers have a sound Service Level Agreement in place guaranteeing you the services your network demands. Choosing a IP vendor to help you manage all these issues and questions can be critical to the success of a satisfactory IP system being deployed at your firm. They should be willing to offer some kind of network assessment before moving ahead with this kind of installation. Doing this will increase chances for a successful installation and discovery of possible bottlenecks that will cause performance issues in the future.

- Ron Focazio, Senior Partner NovaCom

Will Your Network Support VoIP telephony? by Ron Focazio, Senior Partner NovaCom http://www.novacom-inc.com

Voice over IP telephone networks are only as reliable as the networks into which they are deployed. Bandwidth utilization and considerations for latency, jitter and packet loss must be addressed. See if you have asked the right questions.

If you would like more information about Network support for IP telephony visit our website above or contact me directly at  [mailto:ron@novacom-inc.com]ron@novacom-inc.com or call 678-776-1076
Article Source: [http://EzineArticles.com/?Will-Your-Network-Support-IP-Telephony?&id=7334318] Will Your Network Support IP Telephony?

Networks have to provide the infrastructure to support VoIP telephony. You need to analyze bandwidth, hardware currently in place to see if this can support the throughput necessary to process an IP call. Doing a network assessment before deployment is critical.

 

VoIP phone systems, Sound Networks, Bandwidth utilization, 

VoIP Solutions For the Home and Small Office

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By Saiju George

Voice over Internet Protocol phone (VoIP) uses a broadband Internet connection to transmit telephone communications. VoIP-connected users can call other VoIP users or those still hooked to traditional phone lines with no real discernible difference between the quality of audio or transmission compared to using a conventional telephone.

In many cases, home phone customers simply use their original phones hooked to a modem that makes them compatible with the IP connection. Many modems can plug into one phone jack and literally hijack a home's internal telephone wiring, making every phone in the house available for use with VoIP.

Large businesses are more likely to have their own custom-built VoIP infrastructures for unified communications. Hosted VoIP services are available for small to medium companies that don't want their own PBX. While not as fully customizable as an in-house hosted system, hosted business VoIP does offer many useful features and the monthly fees are still often lower than standard telephone service.

A hosted VoIP service is particularly useful for small to mid-sized companies with many small branches, remote offices, or work from home / telecommuting employees. Options such as click to call, voice message retrieval from email, free PC to PC calling and high quality conference calling are just a few of the features available with a small business VoIP service.

Unlike POTS (plain old telephone service), which requires expensive and often time consuming installation, VoIP can be installed quickly and easily. Additional lines can be added at any time, and home offices simply need an IP connection and a VoIP router or phone to connect with the main office network.

Most VoIP providers allow businesses to set up their group phones at multiple locations, and move them whenever necessary. A phone number can be assigned to a person or department instead of an office or desk, and the number can be used to receive or make calls from any registered device.

Whether you have a small office and want to use VoIP as an alternative to POTS, for cheaper international calls and greater functionality, or you have a large organization and need to utilize VoIP as part of a larger unified communications plan, the benefits of this service cannot be underestimated.

For home VoIP, existing hardware can be used to make VoIP a cheap alternative to regular telephone service. For business use, additional software and soft phones can be added as well as mobile add-ons and browser functionality to provide the most productive work environment.

Saiju is a unified communications and business software expert. He specializes in http://www.onsip.com.

Article Source: http://EzineArticles.com/?VoIP-Solutions-For-the-Home-and-Small-Office&id=4912548] VoIP Solutions For the Home and Small Office

SIP Trunking and How to Integrate It With PBX VOIP

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By Adom Brown II

Since the first introduction of an internet based business phone system for voice communication, there have been constant enhancements in the existing communication channel layer by layer. Through this process, the concept of SIP trunking is still a little harder for readers to understand since it has many unfolded layers which require deeper understanding.

The concept of Session Initiation Protocol in Hosted PBX VOIP

The internet based communication in the online world today functions on the different layers of the OSI model that support the transmission and receipt of data over the internet network. This network due to the high vulnerability to threats and attacks requires the implementation of some protocols that ensure the secure transmission of data. The streaming of all sorts of business communication media that emanated through integration with Unified Communication has made it mandatory for business firms to maintain an SIP enabled Hosted PBX VOIP channel for communication.

The integration of SIP with Hosted PBX systems

SIP has a simple concept that enables business firms to connect to various parts of the world with the help of integration with the traditional PSTN lines. The use of this circuit-switched technology to connect to the internet based network through an ATA in the Hosted PBX VOIP channel makes it possible to connect to various parts of the world.

The SIP trunk in the contemporary business phone systems involves the combined transmission of both data and voice over a single channel for transmission. So, in this way, the data network gets equipped to transmit the voice traffic. The main components that make this trunking possible are:

- IP PBX system: The presence of a premise based system or the hosted one provides a pathway to use local lines for VOIP calls thereby allowing the integration of multiple phone channels to one. So, the transmission between telephone lines and VOIP user or between two telephone line users is monitored by the Hosted PBX VOIP equipment enriched with SIP trunk.

- Internet Service Provider: The provider that facilitates the flow of traffic from one end to the other is another indispensable component of the SIP based network. This network through which the traffic flows can be either public or private but the connection needs to be secure to support IP based communication.

- The gateway: Gateway in an SIP network is that part that guards the interaction of the PSTN and the VOIP based pathway and this is the point that requires enabling the SIP so that the two networks can intermingle.

 PBX VOIP has brought about this great change in the communication network by providing a helping hand in the inter-operation of existing infrastructure. The use of these modernized Hosted PBX services eliminates the need to give up the existing channel to accommodate the latest changes in communication trends. This new form of business phone has given business enterprises of all sizes the power to get best deals with the use of this channel that is available at a price that is worth less than the value of the services that it offers.

VOIP Expert at The Real PBX 'Adom Brown' is a specialist in Small Business PBX systems. The Real PBX is a pioneer in providing Hosted PBX Services that deliver business class voice quality, real time customer assistance, scalable office business phone system office and more. Their enterprise class PBX VOIP services include top notch features like Unified Communication.

Visit: http://www.therealpbx.com/hosted-pbx-voip.html

Article Source: [http://EzineArticles.com/?What-Is-SIP-Trunking-and-How-to-Integrate-It-With-PBX-VOIP&id=7357186] What Is SIP Trunking and How to Integrate It With PBX VOIP

Phone.com Deploys VoodooVox Caller Analytics to Aid Business Marketers

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TORONTO and LIVINGSTON, N.J., Oct. 24, 2012 -- TORONTO and LIVINGSTON, N.J., Oct. 24,  2012 /PRNewswire/ -- Phone.com, Inc.("Phone.com") and VoodooVox, Inc. (TSX: VVX), today announced they have entered into an agreement to make the VoodooVox Analytics platform available to Phone.com's extensive business customer base to help advertisers and marketers target their audiences better while safeguarding consumers' personal information.

Phone.com is a U.S.-based VoIP and cloud-based telephone service specializing in small- sized businesses and home offices (SOHO). The new Phone.com caller analytics solution will provide Phone.com business customers with customer-experience services and benefits previously only available to large call centers.   

In addition to multiple activity reports on call traffic, all of Phone.com's customers will now have access to VoodooVox's demographic database on 250 million phone numbers.

"The phone is the most important tool for all of those in business and now, with the Phone.com caller analytics platform, our customers can learn more about their callers, not just listen to them," said Phone.com CEO and co-founder Ari Rabban. "This service will allow our customers to glean new insight from their call volume the same way that Google Analytics provides valuable insight into web visitors."

"We do not just count calls; we apply sophisticated analytic methods, which VoodooVox helps us with," he said. "By combining a few national databases, such as U.S. census data, and applying statistical methods, we can relatively accurately derive conclusions about the aggregate of a region's callers without the need to collect, store or know any specific personal information.

"For instance, knowing the area code of the caller and cross referencing that data with census information about salaries in those geographic areas, one can pretty accurately know the aggregate of all callers' salary distribution," Rabban said. "And with that, an advertiser using Phone.com caller analytic tools can tell which ad attracted the correct audience or if that ad needs to change. This can help users improve their marketing activities through better targeting so their marketing dollars go further."

Mike Durance, CEO of VoodooVox said: "Phone.com is a leader in SOHO telephony, and we are pleased to bring the power of VoodooVox Analytics to this new customer base.  Phone calls are more than just talk, and VoodooVox Analytics enables businesses of all sizes to learn more about their customers without compromising consumer privacy."

VoodooVox's Analytics is a SaaS (Software as a Service) solution priced on a per seat basis. The service will be deployed to the entire Phone.com customer base.

About Phone.com Phone.com® is a cloud-based phone company offering a variety of innovative and economical business and home phone services for entrepreneurs, home offices, small businesses and individuals. Powered by advanced VoIP technologies, the company offers Phone.com Virtual Office for small businesses, Phone.com Virtual Number for individuals on the go, Phone.com Home Phone Plus for consumers and Phone.com Mobile Office and Mobile VoIP.

About VoodooVox Inc.

VoodooVox uses consumer analytics to provide smarter mobile advertising services via the cloud to publishers, advertisers and operators. VoodooVox, which represents the combined assets and knowledge base of three companies, namely Call Genie Inc., UpSnap Services, LLC and VoodooVox, now processes billions of advertising transactions for a marquee list of global clients and partners.  Currently, VoodooVox solutions are deployed in 11 countries around the world.  www.voodoovox.com.

Source: http://www.sacbee.com/2012/10/24/4934597/phonecom-deploys-voodoovox-caller.html

FreedomPop Starts Selling iPod WiMax Sleeve

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As we've noted, FreedomPop plans to try and disrupt the current wireless carrier ecosystem by selling users a $99 case that turns the iPod Touch into a mobile VoIP phone, all running over the Clearwire network. The service, which is being aimed at a younger set less dependent on reliability, offers users 500 MB of free data a month -- up to 1 GB if they participate in referrals or promotions. A public beta launched October 1, and in addition to the iPod sleeve, users can buy a $50 USB modem (Bolt), and a $90 mobile hotspot (Photon).

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FreedomPop has been taking pre-orders for the iPod sleeve since May, and according to a company press release, FreedomPop has started shipping the $99 sleeve to customers.

"Until today, the iPod touch has been a Wi-Fi only device. As of today, consumers can now receive fast and free Internet for their iPod on-the-go," said Mauricio Sastre, Vice President Product, FreedomPop. "By leveraging a VoIP app such as Skype, the iPod touch essentially becomes a carrier-free option that allows consumers to enjoy an iPhone-like experience without signing contracts or paying monthly fees."

While that all sounds great, early reviews of both the sleeve and the service have been mixed, with several users telling me their experiences have been sub par, with consistent connectivity issues cropping up. That is not uncommon for a beta, and we'll be interested to see user impressions as the service becomes more widely available.

Source: http://www.dslreports.com/forums/all

Hosted PBX VoIP Economic growth graph

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How Far Can Hosted PBX VOIP Carry an Exponential Growth Graph?
By Adom Brown II

As the development is increasing in the business world, the various business organizations are striving to find a midway to save costs while delivering seamless services to customers. The evolution of cloud has introduced the zeal amongst business firms to find IT cost-cutting business solutions while adding flexibility to their existing channel. Communication is one such area that can help enterprises, especially the small ones to spread their global presence while scattering their interaction network to destinations all over the world. The modern-day business phone channel is progressing at a fast pace and VoIP is the leader driving this race of communication.

Considering the market statistics, the modern VoIP business is covering 120 million subscribers today and the figures are expected to grow manifolds in the coming years. The growth is of course, dominated by the easy and cost-efficient adoption of the system but there is another reason that has been cropping up through the years and this includes the use of SIP trunks. In simple words, one may say that the combination of media and VoIP over the internet transmission channel is intermingled with complete protection offered by Session Initiation Protocol and this data is delivered seamlessly to the other end that needs to be equipped with SIP based PBX that support Unified Communication as an add-on.

Hosted PBX VoIP has seen outgrowing success through the years due to the following reasons that made the system affordable and beneficial to cater to the needs of the major part of the Virtual PBX telecom market:

- Provision of a system that functions similar to the premise based IP PBX with almost all the functionality that it supports
- The entire business organization can be managed from a single place despite the fact that the offices are geographically dispersed
- Integration without any constraints i.e. with POTS, ISDN, cell phones and PC using VoIP
- The expense of maintaining a huge system for communication is eliminated and the costs for the maintenance of the system are also nullified
- Scalability provided by this hosted interface to get as many number of extensions as are the number of employees thereby preventing the loss of capital and operational resources.
- Mobility that shapes business to get instant access from any place, anytime and via any media

These few points have strengthened the Hosted PBX VoIP backbone drastically. The results are visible through an increase in the annual revenue by 33% and the increase in individual users by 44% by the end of the year 2011. The growth of SIP is even more. There has been more than 100% increase in the number of SIP subscribers all over the world and the figures are estimated to grow to multiply manifolds till the end of 2017. The growth of Hosted PBX systems indicates the growth of globalization with the rapid switch of SMEs to a vast channel without the need to invest too much money and time in the setup of the system. The curve of this graph is expected to grow at an impressive rate in the coming years while the one of PSTN is facing a shrink at the same rate.

VOIP Expert at The Real PBX 'Adom Brown' is a specialist in Small Business PBX systems. The Real PBX is a pioneer in providing Hosted PBX Services that deliver business class voice quality, real time customer assistance, scalable office business phone system office and more. Their enterprise class PBX VOIP services include top notch features like Unified Communication. Their Virtual PBX Systems deliver business class voice quality, real time customer assistance, scalable office etc.

For more information visit: http://www.therealpbx.com/hosted-pbx-voip.html

Article Source: [http://EzineArticles.com/?How-Far-Can-Hosted-PBX-VOIP-Carry-an-Exponential-Growth-Graph?&id=7341673] How Far Can Hosted PBX VOIP Carry an Exponential Growth Graph?

The state of market growth of Hosted PBX VOIP has been increasing at a dramatic rate since 2011. The major reasons backing the growth include integration with POTS, ISDN, unified communication, etc. SIP trunk is crowned as the highest growing benefit in the field of telecommunication in the business world today. The rise is expected to be greatest by the end of 2017.

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