Showing posts with label voip business service. Show all posts
Showing posts with label voip business service. Show all posts

Choosing VOIP internet phone service Provider

There are 2 basic VOIP (Voice Over Internet Protocol) provider options: free services or paid providers that charge a monthly fee. Making that choice depends on how you plan to use VOIP.

If you just want to chat with friends and family over the Internet, a free service may be adequate. If you're looking for a true alternative to normal phone service, however, consider a VOIP service with a paid package deal.

Package Choices
There are so many choices. To determine which is the best service for your money, you must decide which services you need, and whether you want to quit your existing telephone service completely.
Most VOIP providers offer package plans with free calls to a designated geographical area. Nearly all providers offer free call waiting, call display, and conference call services.

Even though the basic package for a similar fee is the same with most providers, there is a great rivalry between VOIP service providers, with each striving to offer services that set them apart from their competitors. To make the right choice, you'll have to check several packages to find the best for your needs.
For example, if you make a lot of overseas calls, a package that includes international calls makes sense. Or if you receive most of your calls from a specific city, get a package that offers a specific phone number that allows people to call you at that local rate.

Service and reliability are other critical factors when selecting a VOIP provider. This information is available from reviews on the internet or by asking your friends which providers they use. One suggestion is to find a provider offering a money-back guarantee.

Find out how much bandwidth is required for a particular VOIP service. If the information is not available from the company's web site, send an e-mail to verify that your broadband connection is suitable for their VOIP service. Usually 128 kbps on the upload side is sufficient.

Problems
Emergency calls are 1 of the technical drawbacks with VOIP, because it's hard to determine your physical location on VOIP calls. 911 calls may not be routed to the correct call center, and if they are, operators can't establish your location if you are unable to communicate. The Federal Communications Commission, in the United States, is demanding that VOIP service providers find a solution.

Providing phone service during a power outage is another technical problem. Since VOIP requires electrical current to operate modems, in a power outage the VOIP phone line goes dead. One solution is to use a computer with a battery backup. Another is an electrical generator to provides emergency household electricity.

Finally, you may want to retain your existing phone service after signing up for VOIP. Not all providers offer this service, so if it's important, verify that ability in advance.



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Ron King is a full-time researcher, writer, and web developer. Visit voip-solutions-now [http://www.voip-solutions-now.com] to learn more about this subject. 

 Article Source: http://EzineArticles.com/75086

Free VOIP Phone Calls - VOIP Technology

VoIP is a break through invention which lets you make free or very cheap local, long distance and international calls. You may have a few questions in your mind such as how VoIP works, what are the benefits of VoIP.

VoIP relationship with Computers and Networks.
Put VoIP aside for now and lets start learning about computer networking, you may have heard about computers, networks, switches and wireless networks. Computers communicate with each other via a set of copper wires, fiber optic cables and wireless spectrum waves. 

Computer communication takes place in the form of data. For example if you are sending an email to someone that email is converted into data packets which are transmitted over the network of computers, switches and routers and when transmitted packets arrives at destination these are again converted back into email. 

This whole process takes less than few milliseconds to complete. That is how a computer network communication takes place.
VoIP is very similar to computer data communication in nature therefore it is important that you understand how computer data network works.

How VoIP works and how a VoIP call is transmitted over data networks?
Now since we have discovered how computer data network functions therefore it will be easier for us to grasp how VoIP works. VoIP stands for (Voice over Internet Protocol), VoIP calls feel and sounds no different than a standard PSTN call. The only difference is that the VoIP calls are transmitted over computer data networks rather than PSTN exchanges.

When we make a VoIP call, a communication channel is established between caller and called party over IP (Internet Protocol) which runs on top of computer data networks. A telephony conversation that takes place over VoIP are converted into binary data packets streams in real time and transmitted over data network, when these data packets arrive at the destination these are again converted into standard telephony conversation. This whole process of voice conversion into data, transmission and data conversion into back voice conversation takes place within less than few milliseconds. That is how a VoIP is call is works over data networks. I hope that now you understand basics of how a VoIP call takes place.

What are speech codec's and what role codec plays in VoIP?
Speech codec play a vital role in VoIP and codec determines the quality and cost of the call. Let me explain you what exactly VoIP codec's are and how they work. You may have heard about data compression, or probably you have heard about air compressor which compresses a volume of air in enclosed container, VoIP codec's are no different than a air compressor. 

 Speech codec's compresses voice into data packets and decompresses it upon arrival at destination. Some VoIP codec's can compress huge amount of voice while maintaining QoS which means use this type of codec will cost less because it will consume just a fraction of data network. Some codec's are just not capable of encoding huge amount of voice they simply consume huge amount of data networks bandwidth hence the cost goes up.

Following is a list of VoIP codec's along with how much data network bandwidth they consume.
* AMR Codec
* BroadVoice Codec 16Kbps narrowband, and 32Kbps wideband
* GIPS Family - 13.3 Kbps and up
* GSM - 13 Kbps (full rate), 20ms frame size
* iLBC - 15Kbps,20ms frame size: 13.3 Kbps, 30ms frame size
* ITU G.711 - 64 Kbps, sample-based Also known as alaw/ulaw
* ITU G.722 - 48/56/64 Kbps ADPCM 7Khz audio bandwidth
* ITU G.722.1 - 24/32 Kbps 7Khz audio bandwidth (based on Polycom's SIREN codec)
* ITU G.722.1C - 32 Kbps, a Polycom extension, 14Khz audio bandwidth
* ITU G.722.2 - 6.6Kbps to 23.85Kbps. Also known as AMR-WB. CELP 7Khz audio bandwidth
* ITU G.723.1 - 5.3/6.3 Kbps, 30ms frame size
* ITU G.726 - 16/24/32/40 Kbps
* ITU G.728 - 16 Kbps
* ITU G.729 - 8 Kbps, 10ms frame size
* Speex - 2.15 to 44.2 Kbps

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skype and voip phone service which is better

VoIP Phone Service vs. Skype: Which Is Better for Your Busines

 by Amanda DiSilvestro

The low cost of new VoIP phone systems is making many budget-conscious business owners consider making the switch from traditional landlines.

And for businesses that make a lot of long-distance or international calls, switching to an IP phone service might be a no-brainer.

VoIP Options

There are plenty of options for those shopping around for a VoIP provider. Perhaps the most well known provider on the market is Skype, which offers super-fast setup and the ability to communicate with other users for free. No special equipment is needed.

As tempting as it is to be lured in by the words “free service” though, be sure to consider the needs of your business. While Skype is a great supplement to a traditional landline, most experts would advise businesses not to make it their sole means of communication.

VoIP vs. Skype

Below we compare some of the basic services and capabilities of Skype versus other VoIP providers. Keep in mind that every provider offers different features — the table below is meant to be a broad overview of major differences between the two.


VoIP Skype
Quick setup
X
Requires special equipment X
Flat monthly fee for unlimited incoming and outgoing conventional calls X
Annual fee to receive conventional calls
X
Monthly or per-minute fee to call conventional phone numbers
X
Free basic service (unlimited web and video calls to other users)
X
Ability to use existing phone number X
Ability to use regular phone to make calls X
Requires Wi-Fi enabled or dual-mode phone to make conventional call
X
Call quality and reliability dependent on Internet connection X X
Ability to call 911 (for most providers) X
Conference calling, voicemail, call forwarding, video calls, etc. X X

Other Factors to Consider
Additional things to keep in mind when deciding which service to use are:
  • Your ability to manage the system. Skype is more one-size-fits all, whereas most other VoIP providers will work with business owners on their specific needs.
  • The amount of customer support provided. Again, business owners do not get preferential treatment on Skype, whereas other providers do provide more hands-on technical assistance.
The bottom line is this: while Skype might offer dirt-cheap service and simple setup, other providers offer more specialized systems and superior technical support.

Do Your Homework
If you’re considering switching to a VoIP service, start your research by visiting our ResourceNation.com Business VoIP Providers page, where you can compare prices and available features for various VoIP service providers.

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Sources: HowStuffWorks.com, wi-fiplanet.com, voip-news.com

gainful features of voip internet phone service

Attractive Features of VoIP Phone Systems

by Gbravo

 
Voice over Internet Protocol (VoIP) is a universal term for the technologies involved in the transfer of voice communication over an IP network.  For the most part, VoIP system users can make and receive calls just as they would from a traditional telephone network with only a home or business broadband internet connection.  Here are eight features that make VoIP attractive to the average user:

    
Price: With a basic service package for a VoIP phone system, you are provided with unlimited local and long distance calling within the United States (some offer unlimited calls to Canada and selected countries within Europe and Asia) for a low flat rate.
    
One Network:  Because VoIP systems use broadband connections you can run both your voice and data communications via one network which means you may be able to cut costs by getting rid of your traditional telephone connection.
    
Easy and Efficient:  VoIP systems are very simple to use.  For the most part, using a VoIP system is the same as using a traditional phone system—just pick up and dial.  The main difference between a VoIP and a traditional phone connection is the way the data is sent.  Since with a VoIP the data is sent via the internet, calls can be managed like data files on your computer as well as from a traditional hand phone set.
    
Features:  Many of the same paid features that the traditional phone companies offer are free with many VoIP services, such as voicemail, speed dialing, call forwarding, automatic redial, caller ID, caller ID block, and conference calling, as well as many other convenient features that are not available with a traditional phone network connection, such as the ability to forward voicemail to email; the ability to send data versions of voicemail messages, and the ability to manage address books and contacts from your computer.
    

Adding Lines:  By using a VoIP system, you are able to send out more than one telephone call over the same broadband internet connection which means that adding additional lines is simple and does not require an additional fee.
    

Fewer Location Restrictions:  With a VoIP system, only a broadband internet connection is needed; therefore, you are able to work from anywhere there is a fast enough internet connection allowing you fewer restrictions on your choice of calling environments.  Not only can you make calls from just about anywhere, you are also able to manage your VoIP system account from just about anywhere as well.  This means, those attractive features I listed earlier are able to be used on the go and not only in your home or office.
    
Compatibility and Integration:  Since VoIP uses one network, other internet services are compatible and integrate with your VoIP system, such as video conversation, message or data file exchange, internet gaming communication, and audio conferencing to name a few.  Also as mentioned in the features, you can also manage your address books and client information through your VoIP account from any computer with broadband internet.
   
 Maintenance:  Overall, maintenance and troubleshooting are less complicated because of the simple fact that there are fewer devices to manage.

We have adapted our “on the go” lifestyle with our need for more efficient technology and the VoIP system is just one of the ways to make our lives simpler.  

With the many attractive features of a VoIP system, it makes one wonder whether the traditional telephone service will soon become obsolete and instead we will all be conducting our communications on VoIP systems.


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Source:http://www.resourcenation.com/blog/8-attractive-features-of-voip-phone-systems/3289/




voice over internet protocol phone voip gains over traditional phone system

Advantages of Using VOIP Systems over Traditional Phone Systems for Your Business

VoIP (Voice over Internet Protocol) is the latest phone system technology. VoIP phone systems convert regular telephone calls into digital data delivering the voice communications over the Internet, or a packet-switched network. Essentially, when using a VoIP system, you are using the Internet to make telephone calls as opposed to a traditional phone line.

VoIP phone services continue to advance and are becoming highly reliable and popular. The key advantage to use a VoIP phone service over a traditional phone system is that it is cheaper. Other advantages include the convenience and portability of VoIP service and the advanced communication features that are available at no extra charge.

If you are a small business and need this service, visit Resource Nation’s VoIP phone service center.

Utilizing VoIP phone services rather than traditional phone systems can result in lower costs to individuals and businesses. For example, individuals or businesses with a broadband Internet connection (DSL or cable) can make PC-to-PC phone calls anywhere in the world at no charge. Or, if wanting to make a PC-to-phone connection, there is usually a minimal charge that is typically less than traditional phone service. In regards to business owners with multiple locations, if the business locations are connected to a Local Area Network (LAN) or Wide Area Network (WAN), they can share all features of the VoIP system without needing to set up separate phone systems in each location. Additionally, calls between long-distance business locations does not cost extra as it does with traditional phone service. This is particularly attractive for businesses with hefty monthly long distance charges due to calls between various company locations, or with international customers.

Another cost-saving benefit of using VoIP phone service relates to setting up new service. For example, when setting up a new office, whether it is a home office or a commercial office, VoIP can be less expensive than traditional phone installation. With VoIP, you will not have to run separate cabling for your phone system. This results in cheaper set-up and cabling fees.

In addition to saving money, VoIP phone systems are convenient and provide portability. For example, you can take your VoIP phone service with you wherever you go and make and receive phone calls anywhere there is a broadband connection. This is particularly attractive to frequent travelers and employees on the go.

Typically, VoIP phone services allow you to use technologically advanced communication features for free. Call forwarding, call waiting, voicemail, caller ID, simultaneous ringing across multiple phones, seamless call transfers, and three-way calling are some of the features generally available. Data such as pictures and documents are easy to use with VoIP and it also works with various Computer Telephony Integration (CTI) applications, such as call center management. These popular, and often times necessary, applications can prioritize incoming calls based on the caller’s identity. The application automatically brings up callers’ account information as the call is answered so the recipient of the call can easily and conveniently see who is calling.

With its low costs when compared to traditional phone services, the convenience and portability, and advanced communication features, VoIP phones benefit everyone from individuals to small offices to large enterprises.


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News Source: http://www.resourcenation.com/blog/advantages-of-using-voip-systems-over-traditional-phone-systems-for-your-business
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